Services

Three pillars, one partner

Operations, applications, and information usually sit with different vendors. We cover all three, so the pieces fit.

IT Services

Technology as the force multiplier, not the blocker.

We lead IT projects, support your people, and build networks that hold up, so technology speeds the business up instead of slowing it down.

Project ManagementPlan, lead, and report on IT projects from kickoff through handoff.

We plan, lead, and report on IT projects from kickoff through handoff, coordinating vendors and internal staff so everyone knows what is due and who owns it.

Signs you need this

  • A vendor project with no one on your side leading it
  • A migration that keeps slipping
  • No single view of status, risks, and costs

What you get

  • Project charter
  • Schedule and RACI
  • Risk register
  • Weekly status reports
  • Closeout summary
Staff SupportEnd-user and admin support, standard onboarding, and documentation.

We provide end-user and administrator support, standardize onboarding and offboarding, and document how things work so problems get solved once.

Signs you need this

  • Setting up a new hire takes days
  • The same tickets come back again and again
  • Knowledge lives in one person’s head

What you get

  • Support process and ticket workflow
  • Onboarding and offboarding checklists
  • Knowledge base
  • User training
NetworkingWired, wireless, firewall, and site-to-site networks that are designed, documented, and monitored.

We assess, design, and build business networks: switching, Wi-Fi, firewalls, VPN and site-to-site links, and segmentation that keeps office, guest, and production traffic apart. Then we document and monitor it.

Signs you need this

  • Wi-Fi that drops in the places that matter
  • Office, guest, and plant-floor devices all on one flat network
  • No current network diagram, or a firewall no one wants to touch

What you get

  • Network assessment
  • Diagrams and documentation
  • Segmentation and firewall design
  • Implemented configuration
  • Monitoring and alerts

Application Development

Software solutions that enhance your process.

We build the tools, integrations, and reports that fit how your team already works, and hand you the source code and documentation.

Custom Application DevelopmentWeb applications and internal tools that fit your workflow.

We design and build web applications and internal tools that fit how your team works, with maintainable code and documentation the business owns.

Signs you need this

  • Critical processes running on spreadsheets and macros
  • Re-keying data between systems
  • Off-the-shelf software that almost fits

What you get

  • Requirements
  • Working application
  • Source code
  • Deployment and admin documentation
API ManagementSecure, documented, monitored integrations between business systems.

We design, secure, document, and monitor APIs and integrations between your business systems, so data moves reliably and failures are caught right away.

Signs you need this

  • Nightly CSV exports holding things together
  • Integrations that fail silently
  • Vendors asking you for “an API”

What you get

  • Integration design
  • Endpoints or connectors
  • Authentication setup
  • API documentation
  • Monitoring
M365 Apps & IntranetSharePoint intranets, Lists, Power Apps, and Power Automate.

We build SharePoint intranets, Lists, Power Apps, and Power Automate flows that put the Microsoft 365 licenses you already own to work.

Signs you need this

  • Files saved on personal drives
  • Email used as a workflow tool
  • An intranet no one has updated in years

What you get

  • Site architecture
  • Intranet pages
  • Lists and Power Apps
  • Automated flows
  • Owner training
BI & Data VisualizationData pipelines, a reporting layer, and dashboards with agreed metrics.

We build the data pipelines, reporting layer, and dashboards behind your reporting, starting with metric definitions everyone agrees on.

Signs you need this

  • Month-end spreadsheets stitched by hand
  • Different reports showing different totals
  • No current view of operations

What you get

  • Data model
  • Automated refresh
  • Dashboards
  • Metric definitions
  • User training

Intelligent Information Management

Information you can find, trust, and use.

We bring documents and data into order, connect the systems that hold them, and automate the routine work around them, ready for reporting and AI.

Records ConversionPaper and legacy records converted into indexed, searchable content.

We convert paper and legacy records into indexed, searchable digital content with consistent metadata.

Signs you need this

  • File cabinets or storage rooms of records
  • Scans that are just pictures of pages
  • Hours spent finding one document

What you get

  • Conversion plan
  • Metadata schema
  • Converted, OCR’d records
  • Quality-check report
Content ManagementA content structure with permissions, metadata, and retention.

We design and implement a content management structure, often in SharePoint, with the right permissions, metadata, and retention, then move your content into it.

Signs you need this

  • Mapped drives and email attachments as the system of record
  • “Which version is current?”
  • Files shared more widely than intended

What you get

  • Information architecture
  • Migrated content
  • Permission model
  • Retention rules
  • Owner training
AI Readiness & Data GovernanceAssess data readiness, set governance, and find practical first AI use cases.

We assess the quality of and access to your data, set up governance roles and policies, and identify practical first AI use cases that fit the data you have.

Signs you need this

  • No one owns the key data sets
  • Sensitive data in unknown places
  • No policy for which AI tools staff may use

What you get

  • Readiness assessment
  • Governance framework
  • AI acceptable-use policy
  • Use-case roadmap
Legacy & Disparate Systems IntegrationConnect legacy and modern systems without disrupting operations.

We connect legacy and modern systems through database access, middleware, or data pipelines, without disrupting the operations that depend on them.

Signs you need this

  • A legacy ERP or database with no API
  • The same data entered in several places
  • Plant-floor data that never reaches the office

What you get

  • Integration architecture
  • Connectors or pipelines
  • Data mapping
  • Monitoring and runbook
Document Workflow AutomationAutomated document intake, routing, approvals, and filing.

We automate document intake, routing, approvals, and filing, with notifications and a complete audit history.

Signs you need this

  • Invoices or forms waiting in inboxes
  • No audit trail for approvals
  • Lost or misfiled paperwork

What you get

  • Process maps
  • Automated workflows
  • Approval rules
  • Audit reporting
  • User guides
Intelligent Process AutomationWorkflow automation, document extraction, and AI, with human review.

We combine workflow automation, document extraction, and AI to handle repetitive work, with a person reviewing results where it matters.

Signs you need this

  • Copying data from one screen to another
  • Reading documents to key in the same fields
  • Manual daily or weekly reports

What you get

  • Opportunity assessment
  • Automated processes
  • Exception handling
  • Performance metrics

Unsure which fits?

Contact us and we’ll help you figure it out.

Contact us